The cancelation policy is valid for all our offers, please read it before booking the appointment.

  • 3 days cancellation notice prior to your scheduled experience date. The refund will be 100% (less taxes and fees).
  • From 2 to 1 days cancellation notice prior to your scheduled experience date. The refund will be 50% (less taxes and fees).
  • The same day of the booking, no refund is due.

A maximum delay of 15 minutes is considered. Further delays, without any notice from the customer, will be treated as “no-show”, the reservation will be canceled and no refund will be made.